BetMGM Casino Login
Access your BetMGM account using your email and password. Forgot your details? We cover the reset process below.
Last verified by Marcus Bell on 2026-03-13 | UKGC 39198
Logging into BetMGM Casino is straightforward - you need the email address and password you used when creating your account. On the mobile app, you can also set up fingerprint or face recognition for quicker access. If you're having trouble getting in, this guide covers every scenario from a simple password reset to locked accounts.
BetMGM is operated by LeoVegas Gaming Plc and holds UKGC licence 39198. The login system uses SSL encryption and the platform follows UK data protection regulations, so your credentials are handled securely.
Don't have an account yet? Head to our sign-up guide to create one. New players can claim 200 free spins on Big Bass Splash after depositing and wagering £10.
How to Log In to BetMGM
The login process is the same whether you're on desktop, mobile browser, or the native app. Here's how it works:
Go to BetMGM Casino
Visit the BetMGM website or open the app. You can . Look for the "Log In" button in the top-right corner of the page.
Enter Your Email and Password
Type the email address you registered with and your password. BetMGM uses your email as the primary login credential rather than a separate username. Double-check for typos - the email field is case-insensitive but the password is case-sensitive.
Click "Log In"
Hit the login button and you'll be taken straight to the casino lobby. If you've enabled two-factor authentication, you'll be asked for a verification code sent to your registered mobile number or email.
App Login Shortcut
On the BetMGM mobile app, you can enable biometric login (fingerprint on Android, Face ID or Touch ID on iOS). Once set up, you just press your finger or look at your phone to get in. This is both faster and more secure than typing a password each time.
Forgotten Your Password?
Can't remember your password? It happens. BetMGM's password reset process takes a couple of minutes. Here's what to do:
Click the "Forgot Password?" link on the login page. It's usually just below the password field.
Enter the email address linked to your BetMGM account. Make sure you use the same email you registered with.
Check your inbox (and spam/junk folder) for a password reset email from BetMGM. The email usually arrives within a few minutes.
Click the reset link in the email and choose a new password. Use something strong - at least 8 characters with a mix of uppercase, lowercase, numbers, and symbols.
Log in with your new password. If you have biometric login set up on the app, you'll need to re-enable it after changing your password.
Reset email not arriving? Check your spam folder first. If it's not there, make sure you're using the right email address. If you still can't get in, contact BetMGM customer support via live chat - they can verify your identity and help reset your credentials.
Account Security Tips
Your BetMGM account holds real money and personal data, so keeping it secure matters. BetMGM uses SSL encryption and follows UKGC security standards, but there are things you should do on your end as well.
Use a Strong Password
At least 8 characters. Mix uppercase and lowercase letters, numbers, and symbols. Don't reuse passwords from other sites. A password manager helps if you struggle to remember different passwords.
Enable Two-Factor Authentication
If BetMGM offers SMS or email verification at login, turn it on. It adds an extra layer of protection so even if someone gets your password, they can't access your account without the code.
Use Biometric Login on the App
Face ID, Touch ID, or fingerprint login on the BetMGM app is more secure than typing a password - and quicker. Set it up from the app settings after your first login.
Log Out on Shared Devices
If you log in on a work computer, library PC, or anyone else's device, always log out when you're done. Don't save your password in the browser on shared machines.
Common Login Problems and Fixes
"Incorrect email or password"
Check that caps lock is off and you're using the right email. If you've forgotten your password, use the reset process above. After several failed attempts, your account may be temporarily locked for security - wait 30 minutes and try again.
Account locked or suspended
If your account is locked after too many failed login attempts, wait 30 minutes. If it's suspended for other reasons (pending verification, self-exclusion, etc.), contact BetMGM customer support via live chat or email for help.
Page not loading or errors
Clear your browser cache and cookies, then try again. If that doesn't work, try a different browser or switch between Wi-Fi and mobile data. The BetMGM website occasionally undergoes maintenance, usually overnight.
Can't log in after self-exclusion
If you previously self-excluded through BetMGM or GAMSTOP, you won't be able to log in until the exclusion period ends. GAMSTOP exclusions last a minimum of 6 months. Contact GAMSTOP directly to check your status.
Login Across Devices
Your BetMGM account works across all devices - desktop, mobile browser, iOS app, and Android app. Your balance, bonuses, and game history sync automatically. You can be logged in on multiple devices at once, though you can only play one game at a time.
| Platform | Login Method | Biometric Available |
|---|---|---|
| Desktop Browser | Email + Password | No |
| Mobile Browser | Email + Password | No |
| iOS App | Email + Password / Face ID / Touch ID | Yes |
| Android App | Email + Password / Fingerprint | Yes |
BetMGM Login FAQ
How do I log in to BetMGM Casino?
Go to the BetMGM website or open the app. Click "Log In" in the top-right corner. Enter your registered email address and password. On the mobile app, you can also use fingerprint or face recognition if you have set it up.
I forgot my BetMGM password. How do I reset it?
Click "Forgot Password?" on the login page. Enter your registered email address and check your inbox for a reset link. Click the link to set a new password. The email usually arrives within a few minutes - check your spam folder if you don't see it.
Can I log in to BetMGM with my phone?
Yes. You can log in through the mobile browser or download the BetMGM app for iOS or Android. The app supports biometric login (Face ID, Touch ID, fingerprint) for quicker access.
Why is my BetMGM account locked?
Accounts can be locked after multiple failed login attempts (wait 30 minutes), pending identity verification, or self-exclusion. Contact BetMGM customer support via live chat for help with locked accounts.
Does BetMGM have two-factor authentication?
BetMGM may send verification codes via SMS or email for additional security, particularly when logging in from a new device. The mobile app also supports biometric authentication as an extra layer of protection.
Can I be logged in on multiple devices?
Yes. Your BetMGM account syncs across all devices. You can be logged in on your phone and computer at the same time, but you can only play one game session at a time.
How do I change my BetMGM password?
Log in to your account, go to Settings or My Account, and look for the security or password section. You will need to enter your current password before setting a new one.