Who We Are
Independent casino experts dedicated to transparent reviews and honest assessments of online gambling platforms.
Our Mission
We are an independent team of casino testing experts dedicated to providing honest, transparent reviews of online gambling platforms. Our mission is to help players make informed decisions by offering real insights into casino performance, security, and player value.
Unlike many review sites, we don't accept payment for positive reviews or rankings. Our assessments are based on extensive hands-on testing, direct customer support interactions, and real money deposits and withdrawals. We believe transparency matters more than affiliate commissions.
Every casino we review goes through the same rigorous testing process. We create accounts, claim bonuses, test games, process withdrawals, and contact support - all to give you an authentic picture of what to expect as a real player.
Established
2014
Reviews
340+
Testing Hours
5,000+
Team Size
8 Experts
How We Review Casinos
Our review process follows a standardized methodology developed over years of casino testing. We spend a minimum of two weeks evaluating each platform, covering every aspect that affects the player experience.
We start by registering real accounts using our own information and funds. This gives us the same experience as any new player, including identity verification, bonus claiming, and customer support interactions. We don't accept special "reviewer" accounts that might provide preferential treatment.
During our testing period, we make multiple deposits and withdrawals to test payment processing speed and reliability. We also claim and clear bonus offers to evaluate wagering requirements and terms. All financial tests use real money, not demo accounts.
Account Creation
Real registration with personal documents and verification process testing
Payment Testing
Multiple deposits and withdrawals using different payment methods
Bonus Evaluation
Claiming and clearing bonuses to test terms and wagering requirements
Game Testing
Playing hundreds of games across different providers and categories
Support Testing
Contacting customer support with real questions and timing responses
Security Audit
Verifying licenses, SSL certificates, and responsible gambling tools
Meet Our Expert Team
Our review team consists of gambling industry professionals with diverse backgrounds in casino operations, game development, regulatory compliance, and cybersecurity. Each member brings unique expertise that contributes to our comprehensive review process.
We maintain strict editorial independence and avoid conflicts of interest. While we do earn affiliate commissions from some casino links, this never influences our ratings or recommendations. Our reviews remain honest regardless of potential earnings.
James Sullivan
Lead Casino Analyst
10+ years reviewing online casinos. Former casino floor manager with expertise in game mechanics and player protection.
Maria Thompson
Bonus & Promotions Expert
Specialized in bonus terms analysis and wagering requirement evaluation. 8 years in affiliate marketing.
David Chen
Security & Compliance Specialist
Cybersecurity expert focusing on casino platform security, payment protection, and regulatory compliance.
Anna Rodriguez
Mobile Gaming Specialist
Mobile casino expert testing app performance, mobile bonuses, and touch interface usability.
Robert Wilson
Live Casino Analyst
Former live dealer with deep knowledge of Evolution Gaming and Pragmatic Play Live products.
Lisa Kim
Payment Methods Expert
Banking specialist evaluating deposit and withdrawal methods, processing times, and fees.
Editorial Independence & Transparency
We maintain strict editorial independence in all our reviews. While we do earn affiliate commissions when players sign up through our links, this financial relationship never influences our ratings, rankings, or recommendations.
Our review scores are based solely on our testing methodology and player experience factors. We've given negative reviews to casinos that pay high commissions and positive reviews to those that pay very little. Editorial integrity is paramount to our mission.
We believe in full transparency about our business model. Affiliate commissions help fund our extensive testing process, allowing us to maintain independence from casino operators. We never accept payment for positive reviews or guaranteed rankings.
Our Transparency Commitment
- ✓ All reviews based on real money testing
- ✓ No payment accepted for positive ratings
- ✓ Affiliate relationships clearly disclosed
- ✓ Regular review updates as casinos change
- ✓ Editorial decisions independent of revenue
Contact Our Team
We welcome feedback from players and casino operators. If you have questions about our review process, suggestions for casinos to review, or concerns about a specific rating, please reach out to us.
For casino operators: We maintain editorial independence but welcome factual corrections if we've made errors in our reviews. Please provide documentation for any disputed claims.
General Inquiries
Questions about reviews, methodology, or general feedback
Email: [email protected]
Response Time: 24-48 hours
Casino Operators
Factual corrections or review dispute resolution
Email: [email protected]
Response Time: 48-72 hours
Frequently Asked Questions
How do you ensure review objectivity?
We maintain editorial independence by testing with real money and never accepting payment for positive reviews. Our methodology is standardized and applied equally to all casinos regardless of potential affiliate earnings.
How long do your casino reviews take?
Each casino review requires a minimum of two weeks of testing. This includes account registration, bonus claiming, gameplay testing, withdrawal processing, and customer support evaluation. Complex reviews may take longer.
Do you accept casino operator feedback?
Yes, we welcome factual corrections from casino operators if we've made errors in our reviews. However, we don't change ratings based on operator requests. All corrections must be supported with verifiable documentation.
How often do you update reviews?
We review and update our casino assessments every 6-12 months or when significant changes occur. This includes bonus updates, game additions, payment method changes, and licensing modifications.
Can players contact you about casino issues?
While we're not a dispute resolution service, we welcome player feedback about their casino experiences. Serious issues may prompt us to re-evaluate a casino's rating or investigate specific problems.
Do you test responsible gambling tools?
Yes, responsible gambling features are a crucial part of our evaluation. We test deposit limits, session timers, self-exclusion options, and links to problem gambling resources. Casinos with weak player protection tools receive lower ratings.
Ready to Experience Betmgm Casino?
Based on our expert testing, Betmgm Casino offers excellent value for players seeking quality games and reliable service.